ZPoker FAQ — All your questions answered here

Deposits are typically made via bKash or Nagad 5–15 minutes to reflect in your ZPoker account. Occasional network delays can slow this down. If it still hasn't arrived after 30 minutes, follow the steps below:

If a deposit fails: If money has been deducted from bKash but hasn't shown up anywhere — it usually gets refunded automatically within 24 hours. If not, contact support.

Yes, ZPoker offers two separate options to deactivate your account, either temporarily or permanently:

Temporary Break (Time-Out): Log in and go to Account Settings → Responsible Gaming → Time-Out. Choose anywhere from 24 hours to 30 days. You won't be able to log in during this period. Your account reactivates automatically once the period ends.

Self-Exclusion (Long-Term): From the same section, you can close your account for anywhere from 6 months to permanently. No promotional emails will be sent during this period either.

Permanent Deletion: If you want your account fully deleted, email the support team. Note that any remaining balance must be withdrawn first.

ZPoker offers 1,000+ slots from top providers including PG Soft, Pragmatic Play, and Habanero. The games fall into several categories:

• Classic Slots (3 Reel): Simple mechanics, great for beginners. Example: Fruit Cocktail. Minimum bet is typically ৳10.
• Video Slots (5-Reel): Featuring bonus rounds and free spins. Gates of Olympus, Sweet Bonanza — hugely popular.
• Megaways Slots: Up to 100,000 winning combinations per spin are possible. Dog House Megaways is a standout title.
• Crash Games: Aviator, JetX — cash out before the plane crashes.
• Live Casino Slots: Evolution's Lightning Roulette, Crazy Time — hosted by live dealers.

Tips for new players: Try games for free in "Demo Mode" first. If you enjoy them, switch to real money play.

For cancelled or abandoned matches, ZPoker follows specific rules:

If the match is cancelled before it starts: Your full stake will be refunded. It typically arrives in your account within 1–2 hours.

If a match is abandoned midway (e.g. due to rain or security concerns):

• If the result in a cricket match is determined by the Duckworth-Lewis method — bets are settled according to that result.
• If there is no result (No Result) — the bet is voided and your full stake is returned.
• If a football match is abandoned before 90 minutes and insufficient play has occurred, ZPoker may void the bet or settle it based on what was played.

By default on ZPoker Decimal Odds are displayed in this format — it's the most straightforward.

The math is simple: Winnings = Stake × Odds

• Odds 2.50 Meaning: a ৳100 bet returns ৳250 if you win (৳100 stake + ৳150 profit).
• Odds 1.50 Meaning: a ৳200 bet returns ৳300 if you win (৳200 stake + ৳100 profit).
• Odds 5.00 Meaning: a ৳500 bet returns ৳2,500 if you win.

What does lower odds mean? The team more likely to win has lower odds (e.g. 1.30). Higher odds (e.g. 8.00) mean a lower chance of winning — but the payout is much larger if they do.

Cricket betting on ZPoker goes far beyond match results — a single match can have dozens of markets. Some of the most popular:

• Match Winner: Which team will win the match.
• Toss Winner: Who will win the toss — simple, with odds typically ranging from 1.90–2.00.
• Over/Under Runs: Whether the total runs in a specific over will be more or less than 35.
• Top Batsman: Which batsman will score the most runs.
• When the first wicket falls: During the powerplay or after.
• Man of the Match: Who will be named the best player.
• Live Betting: Odds shift with every ball during a live match — the most thrilling way to bet.

IPL, BPL, World Cup, Asia Cup — these markets are available across all major tournaments. Sports View the full list of matches on the page.