Data Protection Policy

ZPoker Privacy Policy — Your data is fully protected

Why your personal data is collected on ZPoker, where it is stored, and how it is kept secure — all of it is laid out here openly and clearly. We believe transparency is the foundation of trust.

Last Updated: January 2026
Published in Bengali
256-bit SSL
Encryption
No Third Parties
Data Is Never Sold
Your Controls
Right to Erasure
GDPR Compliant
International Standards

In Brief: ZPoker never sells your data to third parties. Any information collected is used solely to improve our services, ensure security, and meet legal obligations.

📄
Section 01
Scope & Applicability of This Policy

This Privacy Policy applies to ZPoker's website, mobile app, and all related services. By using ZPoker, you consent to the data processing practices described in this policy.

"Personal data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, national ID number, or financial details.

This policy is built in accordance with applicable Bangladeshi law and international data protection standards. Where any provision conflicts with local law, local law shall prevail.

Where This Does Not Apply: Third-party websites linked from ZPoker pages operate under their own privacy policies. ZPoker is not responsible for how those sites handle your information.

📥
Section 02
What Data We Collect

ZPoker collects two types of data — directly from you and automatically from your device or browser.

Directly Collected Data

  • At registration: full name, email, phone number, date of birth, and address.
  • During KYC verification: a copy of your national ID or passport, and proof of address.
  • During payment: bKash/Nagad number or bank account details.
  • When contacting customer support: chat content and complaint details.

Automatically Collected Data

  • IP address, device type, operating system, and browser information.
  • Time spent on each page and links clicked.
  • Session data and login timestamps.
  • Location data (only with your permission).
Data Type How We Collect Data Required?
Name & ContactRegistration FormYes
Identity DocumentKYC UploadFor Withdrawals
Payment InformationTransaction ProcessingYes
Device InformationAutomaticNo (opt-out available)
Betting HistoryPlatform LogsYes (legal obligation)
🎯
Section 03
How and Why Your Data Is Used

ZPoker uses your data only for specific, legitimate, and transparent purposes. Full details are outlined below.

  • Account Management: To handle registration, login, password resets, and account security.
  • Transaction Processing: Your financial information is used to process deposits and send withdrawals.
  • Fraud Prevention: To detect multiple accounts, suspicious transactions, or bot activity.
  • Legal Compliance: To comply with regulatory requirements or court orders.
  • Service Improvement: To analyze which features are used most and improve the platform accordingly.
  • Contact: To send you important notices, security alerts, and relevant offers.

Marketing Communications: ZPoker asks for your consent before sending promotional emails or SMS. You can withdraw that consent at any time from your account settings.

🗄️
Section 04
Where Your Data Is Stored and How Long We Keep It

ZPoker's servers are hosted in secure, internationally certified data centers. All data is stored in encrypted form and backed up on a regular basis.

Data Retention Period

  • Active Account Data: For the full duration that your account remains active.
  • Closed Account Data: Typically 5 to 7 years, as required by law.
  • Transaction Records: A minimum of 5 years, as required by financial regulations.
  • Customer Support Chat Logs: Deleted 90 days after the issue is resolved.
  • Marketing Preference Data: Immediately upon opting out.

Data that is no longer needed after a set period is securely deleted or anonymized.

🤝
Section 05
Sharing Data with Third Parties

ZPoker never sells, rents, or trades your personal data. However, in limited circumstances, some information may be shared with partners.

When Your Data May Be Shared

  • Payment Processors: Payment gateways such as bKash and Nagad receive only the minimum data necessary to complete a transaction.
  • Game Providers: Game providers such as PG Soft and Evolution only receive game-related data — never your personal information.
  • Law Enforcement: As part of a court order or valid legal process.
  • Fraud Prevention Services: Limited data may be shared with industry-standard anti-fraud systems.

Contractual Safeguards: All third parties that ZPoker works with are bound by strict data protection agreements. They may not use any data they receive for purposes beyond what ZPoker has specified.

🍪
Section 06
Cookies & Tracking Technologies

ZPoker uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

Cookie Type

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand page visit frequency. Only anonymous data is used.
  • Marketing Cookies: To show you relevant offers. You can disable this from your browser settings.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

🔐
Section 07
Security Measures

ZPoker uses multiple layers of industry-standard security to keep your data protected.

  • SSL/TLS Encryption: All communication between your browser and ZPoker's servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Regular Security Audits: Regular audits are conducted by independent third-party cybersecurity experts.
  • Data Masking: Sensitive payment details are masked before being stored.

You're responsible too: While ZPoker provides the highest level of security, it is your responsibility to keep a strong password and never share it with anyone. If you notice any suspicious activity, contact customer support immediately.

⚖️
Section 08
Your Data Rights

As a ZPoker member, you have the following rights regarding your personal information.

01
Right to Access
You can request to see what personal data ZPoker holds about you at any time.
02
Right to Rectification
If any of your information is incorrect, you can request a correction. Most details can be updated directly from your profile.
03
Right to Erasure
In certain circumstances, you can request that your data be deleted — however, where legal obligations apply, full deletion may not be possible.
04
Right to Portability
ZPoker allows you to download your data in a standard, human-readable format.
05
Right to Restrict Processing
You can object to or request restrictions on certain types of data processing.
06
Right to Lodge a Complaint
You can contact ZPoker directly for any privacy-related concerns or violations.
👶
Section 09
Protection of Children & Minors' Data

ZPoker strictly does not collect any information from, or provide any services to, individuals under the age of 18. If a minor has accidentally registered, their information will be deleted as soon as it is discovered.

If a parent or guardian discovers that their minor child has registered on ZPoker, please contact support@zpoker.bet immediately. ZPoker will verify the claim and close the account, deleting all associated data.

Advice for Parents: Keep your device secured with a PIN or password, and enable parental controls on your children's devices to prevent them from accessing ZPoker or other betting sites.

🔄
Section 10
Policy Updates & Contact

ZPoker may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform announcement. The date of the latest update will always be shown at the top of the page.

Continued use of ZPoker after any changes take effect will be considered your acceptance of the updated policy. If you do not agree, please stop using the service and request account closure.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out: support@zpoker.bet — Email us at this address. We typically respond within 48 hours.

ZPoker Data Protection Features

🔒
End-to-End Encryption
Every transaction and communication you make is encrypted with 256-bit SSL — completely unreadable to anyone in between.
TLS 1.3
🚫
Data Is Never Sold
ZPoker never sells or rents your personal data. This is a non-negotiable policy.
Zero Selling
🎛️
You're in Control
Unsubscribe from marketing emails, manage cookies, and view or delete your data — all within your control.
Self-Service
🔍
Regular Audits
Independent cybersecurity experts regularly audit ZPoker's systems to identify and address vulnerabilities.
Third-Party Verification
📋
GDPR-Compliant Policy
ZPoker operates in accordance with international data protection standards, which also safeguard users in Bangladesh.
International Standards
⏱️
Automated Data Deletion
After the designated retention period, unnecessary data is automatically deleted or anonymized.
Auto-Delete

FAQs

ZPoker's policy is one account per person. However, two separate individuals in the same household — with different names, national IDs, phone numbers, and payment methods — may technically operate distinct accounts. The issue arises when a single person creates multiple accounts under different names or details, which is strictly prohibited and may result in all accounts being closed. Running multiple accounts from the same IP address or device may trigger a protective investigation by ZPoker. If you are unsure, contact customer support in advance to clarify your situation.

The minimum deposit at ZPoker is just ৳100 for all members, whether you pay via bKash, Nagad, or Rocket. Some bonus offers may have their own minimum deposit requirements — for example, the welcome bonus may require ৳500. There is no maximum limit on regular deposits, though large amounts may require identity verification. Check the Promotions page for current offer terms.
Join Securely

Your data is secure — Get Started on ZPoker Today

ZPoker takes your privacy seriously. Register with confidence and enjoy the best betting experience in Bangladesh.

* By registering, you agree to this Privacy Policy.

বাংলা